FAQ
Our free sample pack includes both DTF and UV DTF samples, so you can experience the quality of both products before placing an order.
Free sample orders are typically delivered within 5–7 business days when you choose Canada Post at checkout. If you select a courier service instead, we'll ship your order the same day, and you'll receive a tracking number once it's on its way.
Unfortunately, no. Our free samples are pre-selected and cannot be customized or personalized.
Our high-quality DTF and custom prints are built for commercial-grade durability and can easily withstand up to 100 washes when cared for properly. To keep your custom apparel looking vibrant and brand new for years, follow these simple washing instructions:
- Turn It Inside Out: Always turn the garment inside out before washing to protect the printed design from friction against other clothes or zippers.
- Wash in Cold Water: Use cold water (ideally 30°C / 85°F or below) on a gentle cycle. Hot water can break down the print adhesive over time.
- Use Mild Detergent: Wash with a mild detergent. Strictly avoid bleach, fabric softeners, or harsh stain removers directly on the print.
- Air Dry or Low Tumble: Air drying is the absolute best way to ensure longevity. If you must use a dryer, choose the low-heat or tumble-dry setting.
- Iron with Caution: Never iron directly over the printed design. If ironing is necessary, turn the apparel inside out or place parchment paper over the graphic.