Shipping policy


Please note that personalized requests (such as background modifications or color changes) may extend processing times and may affect same-day shipping availability.

Shipping Options

Ground Shipping

  • Standard ground shipping is available starting at $13.50
  • Free ground shipping applies to all orders over $149.
  • Please note that free shipping does not apply to apparel purchases. Due to the increase in fuel surcharges, our free shipping threshold has been raised from $99 to $149.

Overnight (Express) Shipping

  • Choose Overnight (Express) Shipping for fast delivery at $29.50.
  • Free Overnight (Express) Shipping is available on orders over $150 CAD shipped to British Columbia, Alberta, and Saskatchewan. For all other regions, free Overnight (Express) Shipping is available on orders over $499 CAD.
  • Please note that free express shipping does not apply to apparel purchases.

Pickup Locations & Operating Hours

We offer convenient pickup services at three locations across the Greater Toronto Area (GTA). Please check the operating hours for your selected location before picking up your order.

  • Mississauga: 24/7 Pickup Available

  • North York: Available from 9:00 AM to 8:30 PM (Sunday from 10 AM to 7:30 PM)

  • Richmond Hill: Available from 7:00 AM to 11:00 PM, 7 days a week

Please Note: 24/7 pickup is available exclusively at our Mississauga location. Pickup hours vary by location. Please ensure your order is ready for pickup before visiting.

Blank Apparel Orders Over $500 CAD

Blank apparel orders over $500 CAD are available for pickup during regular business hours only, regardless of the selected pickup location. After-hours and 24/7 pickup services do not apply to these orders.

 

Embroidery Orders Notice

Orders that include embroidered patches are not eligible for same-day shipping. These orders will be shipped once the embroidery production is completed.

If you would like same-day shipping for non-embroidered items, please place a separate order for those products.

Important Notice

Delivery times may vary during weekends and public holidays. Orders placed on holidays (including Labor Day, Christmas, and other statutory holidays) will be processed on the next business day, as shipping carriers do not operate on these dates. This may result in extended delivery times.

If you have any questions, please contact us through our Contact Page.